N.Y. drivers seek class action against Progressive for systemically underpaying total loss claims
A proposed class action suit continues to be filed against the Progressive Corporation in Ny federal court accusing the insurer...
CIC discussion: Insufficient auto insurer education could trigger unnecessary battles at body shops
Collision Industry Conference participants last week suggested the auto insurance industry may not be training sufficiently to judge repair plans...
SCRS: Allstate confirms rental direct billing still choice for third-party claimants
Society of Collision Repair Specialists Executive Director Aaron Schulenburg this month confirmed that Allstate will continue to handle third-party car...
Methods to insurer repair procedure severity grief might lie outside of claims
Insurers might be attempting to combat claim severity by denying reimbursement for required repair operations, instead of address the problem...
Toyota: Follow paint manufacturer's requirements – which won't include clear coat blending
Toyota has rewritten its Collision Repair Information Bulletin No. 65 on clear coat to mandate body shops follow the paint...
Ariz. couple sues State Farm in used Nissan quarter panel, appraisal clause dispute
An Arizona couple has sued State Farm for breach of contract and a insufficient good faith within the insurer’s alleged...
UPDATE: New Honda certification requirements demand OEM procedures, scan tool usage outright
Honda has toughened the word what on its conditions and terms for certified auto body shops to state shops “must”...
R.I governor vetoes auto body markup, sublet, total loss notification bill
Declaring the bill would raise costs “without adding commensurate advantages to consumers,” Rhode Island Democratic Gov. Dan McKee on Friday...
New 'Who Pays?' question finds some shops charging, collecting for vehicle fluid cleanup
Though nearly all shops polled hadn’t tried to charge for the work, some of the repairers who did itemize vehicle...
Solera buys fleet telematics provider eDriving, says tech for passenger auto 'makes sense'
Solera on Wednesday announced it had bought eDriving, a smartphone telematics software provider allowing “most of the world’s largest commercial...