Health Insurance

Navigating the twists and turns of health insurance

Dear John: Please help my hubby. I'm writing on his behalf.

He purchased a secondary insurance policy from United Healthcare, through AARP, because we are getting swamped with bills. He'd nine stents place in his heart.

Then he developed Parkinson's Disease.

He's also had foot trouble for quite a while. We received instructions from United Healthcare saying it would not pay for his foot care bills since it is a pre-existing condition. I thought legislation was passed stating that it had to pay – no such thing like a “pre-existing condition.”

Why shall we be paying extra for medical health insurance if this won't pay our health care? He now needs eye surgery and we are worried.

We have been sending payments towards the hospital. Now we received a letter from the collection agency. Can they do that? D.D.

Dear D.D.: Your husband is really keeping the doctors busy.

Yes, under ObamaCare – formally called the Affordable Care Act – insurers aren't permitted to deny you coverage or charge you more due to an existing condition.

As you realize, I called United Healthcare and also the company says it straightened everything out with you. I'd like to hear you make sure, however i haven't been able to reach you by phone.

United Healthcare was very helpful within this matter and acted quickly.

The company said hello doesn't know why the gathering agency contacted you, but it's checking. It does not accept is as true has anything to use its coverage.

Feel free to get in touch for those who have every other concerns.

Dear John: Remorseful, but I need to disagree using the letter from J.R. inside your Oct. 16 column.

I operate in a payroll department, and have had employees call me to request copies of their W-2 for prior years.

The best way I will send them a copy is that if they verify their Ssn verbally or via e-mail. If I send one without verification, i quickly put the employee vulnerable to id theft by sending a document that has their Social Security number listed to someone who is posing as the employee.

To say “never place your Social Security number in an e-mail or give it out over the phone” should apply to passing on to people from questionable sources. I'd appreciate some clarity on this subject. M.B.

Dear M.B.: Which makes sense. Thanks.