The Texas Department of Insurance on Monday confirmed that auto insurers aren’t necessary to offer Texans an appraisal clause choice to resolve a dispute over repair bill reimbursement. The agency also has rewritten its web site to remove what at least as late as Friday had been advice to people...

Progressive earlier this year reported its personal lines profitability rose nearly $1.46 billion this past year despite paying out COVID-19 premium credits, reimbursing higher auto severity, and increasing its advertising spend. The nation’s No. 3 auto insurer, which derives 94 percent of their personal lines revenue from private passenger auto,...

Farmers on Wednesday announced it might by mid-March have upgraded its discount-providing telematics app Signal to hold a “CrashAssist” feature. Upon detecting a possible crash in line with the phone’s sensor data, the new technology will send a push notification towards the driver’s smartphone asking if a collision occurred and...

Allstate recently reported its auto underwriting profit more than doubled last year to a lot more than $3.4 billion, despite having to absorb higher severity and refunds to policyholders. The profitability stemmed at least partly from the 29.1 % decline in gross auto property damage frequency. “Insurance underwriting margins continued...

CCC on Wednesday released its annual “Quick studies,” and while the 2021 data might in some aspects capture a real outlier of a year, collision repairers should still hustle over and download the free industry resource. The metrics and analysis within the document examines key trends in consumer behavior throughout...

BMW on Thursday advised shops to find information about OEM repair procedures fresh on every individual vehicle rather than referencing a document from the prior repair. BMW North America collision program manager Jonathan Inzano acknowledged that “it sounds a little crazy,” but a guide could be “once you print it,...

The Iowa Collision Repair Association notched up a legislative victory this session using the passage and enactment of the bill raising the harm threshold for a salvage title. “We wrote that bill,” ICRA lobbyist Scott Weiser said Tuesday of Senate File 230, which Republican Gov. Kim Reynolds into law on...

Opus IVS announced Thursday that the AAA affiliate insurer CSAA had declared the scan tool manufacturer “their preferred collision scanning solution for its Direct Repair Network.” Opus, formerly referred to as Drew Technologies, said the nation’s 16th largest auto carrier had endorsed its ScanSafe and DriveSafe devices. “The Opus IVS...

California Bureau of Automotive Repair Executive Director Patrick Dorais on Thursday discussed topics like customer communication, vehicle technology and teardowns throughout a VeriFacts Guild 21 webinar appearance. Communication Dorais’ agency regulates about 5,000 auto body shops in what’s arguably America’s most significant collision market. He said the California collision market...

Though it continues to be No. 3 insurer in the united states, Progressive continued to achieve last year on its rivals GEICO assuring Farm, according to National Association of Insurance Commissioners data released last month. Progressive's share of premium dollars rose 1.05 percentage points to 13.3 percent of the private...