Customer ExperienceIs Insurance Like Buying Sponges?insuranceinfomationJanuary 24, 2022This is definitely an open letter to everyone writing about "disrupters" and also the insurance "customer experience," citing "industry experts"...
Customer ExperienceIt's All About the client JourneyinsuranceinfomationJanuary 23, 2022According to McKinsey, customer satisfaction with your company has more to do with the end-to-end experience than individual touchpoints. This...
Auto InsuranceProtect Your Home from FloodinginsuranceinfomationJanuary 22, 2022Heavy rain across Florida this summer has resulted in flooding in certain areas. "Flooding is easily the most common and...
Life InsuranceUnderstanding life insurance coverage ratingsinsuranceinfomationJanuary 20, 2022If the real estate mantra "location, location, location" had a life insurance equivalent, it would apt to be "decisions, decisions,...
Life InsuranceTop factors that impact your lifetime insurance premiuminsuranceinfomationJanuary 19, 2022When shopping for life insurance, it's safe to say we're all choosing the best value. You want to get the...
Auto InsurancePreparing for Hurricane DorianinsuranceinfomationJanuary 18, 2022The National Weather Service is predicting Hurricane Dorian to bolster to some major hurricane over the weekend. That news has...
InsuranceI-CAR reaches 8,880 Gold Class repairers in 2021; tougher rules kicking set for legacy body shopsinsuranceinfomationJanuary 17, 2022I-CAR last month announced 961 new collision repair industry facilities achieved Gold Class the very first time in 2021, bringing...
Auto InsuranceTailgating Pro TipsinsuranceinfomationJanuary 16, 2022Football season is here. Let the time-honored tradition from the pregame party begin."Football rivalries and tailgating occur through the state...