Fla., Okla., courts reject insurer tries to block assignments of benefits
The Oklahoma Supreme Court...
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UPDATE: DRP shop objects to Allstate background check request; insurer says nothing has changed
An Allstate Good Hands collision shop has taken exception to some DRP criminal record check authorization request they say would expand the insurer’s ability to research private information. But Allstate said Tuesday it hasn’t changed any of its policies and it still wouldn’t be checking credit or drug testing results,...
Allstate disapproves changes on DRP shop background checks
Allstate said Tuesday its existing direct repair program background check policies remained in position, and also the insurer still wouldn’t be scrutinizing credit or drug testing results. A Good Hands shop had taken exception to a criminal record check authorization from Allstate as part of a DRP renewal, according to...
Former American Family, GEICO adjusters describe emphasis on cost, not safety
Former American Family and GEICO adjusters on Monday described their carriers as centered on cost and indifferent to safety in comments to Washington state lawmakers. Former American Family senior auto damage adjuster Jackson Clemmons and former GEICO adjuster Josh Green appeared before the House Consumer Protection & Business Committee hearing...
'Nightmare': Wash. consumers, advocates report battles with auto insurers
While insurance industry representatives protested that the auto claims process didn’t need the changes, Washington state residents and consumer advocates on Monday shared insurance war stories and backed reform legislation. One consumer described a unspecified insurer holding firm on the quote and dragging out the process for months. The carrier...
Wash. car insurance reform hearing highlights Ore. consumer-friendly appraisal clause rule
A Washington legislative hearing Monday suggested Oregon's consumer-friendly appraisal clause law as one solution to an imbalance of power between policyholders as well as their auto insurers.Oregon requires an insurer to pay a policyholder's appraisal costs if the amount awarded in right to appraisal proceedings exceeds the carrier's last offer...
Experts explain car insurance appraisal clause process – and pitfalls to avoid
Three professional appraisers late last year gave collision repairers and customers some considerations on whether a disputed repair bill merited invoking an appraisal clause and how to handle the procedure. Collision Hub CEO Kristen Felder also warned body shops on the Nov. 11, 2021, “World Fair” broadcast that the consumer...
N.J. regulators cite state code when asked about absence of appraisal clause
A Nj consumer’s make an effort to resolve a repair cost dispute with the appraisal clause process last year was foiled through the discovery of State Farm policy language restricting RTAs to total losses. Asked about the good reputation for this absence and also the regulatory rationale for permitting it,...
Neb. bill requires OEM auto parts for first 3 years of car life, holds insurers to procedures
A new Nebraska bill would prohibit insurers from requiring aftermarket parts on vehicles aged 3 years or less during the time of the crash. “Individuals who just bought a new car don't want aftermarket parts installed,” Legislative Bill 602 sponsor Sen. Rich Pahls, R-Omaha, told a Feb. 16 Banking, Commerce...
Neb. bills would set 75% threshold for totals, increase minimum auto property damage coverage
A bill supported by the Nebraska Auto Body Association would forbid insurers from totaling out an automobile for any repair bill lower than 75 % of actual cash value. Nebraska Legislative Bill 602 would used likely set the bar even higher, for it exempts certain items from factoring into the...