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We’ve been focusing on total loss valuations lately after consumer advocates have raised the prospect of totals being flipped to repairable vehicles upon reevaluation of pricing. Our coverage so far has cope with overall actual cash value assessments — after all, that final dollar value determines whether you’ll be repairing...

Another consumer advocate has reported encountering multiple instances of vehicles totaled because of erroneously low valuations. Upon further scrutiny, the vehicles’ revised valuations suggested a number of them might have been repairable, according to ZB Claim Services President John Walczuk. The assessment is similar to an analysis by Texas appraiser...

A proposed class action suit continues to be filed against the Progressive Corporation in Ny federal court accusing the insurer of underpaying total loss claims by making use of an arbitrary and deceptive valuation adjustment. The suit claims that Progressive "systemically thumbs the scale" against claimants by making use of...

An Arizona couple has sued State Farm for breach of contract and a insufficient good faith within the insurer’s alleged behavior on their 2021 Nissan Pathfinder auto body repair claim. State Farm refused to cover a brand new quarter panel and new outer wheel well on Jason and Melissa Wilhelm’s...

Declaring the bill would raise costs “without adding commensurate advantages to consumers,” Rhode Island Democratic Gov. Dan McKee on Friday vetoed legislation based on the auto body repair industry. House Bill 6324 and also the virtually identical Senate Bill 870 held that insurers couldn't refuse markups along with other charges...

Repairers struggling with reimbursement of auto repair shop charges might wish to direct the client or the local adjuster or appraiser to comments in the nation’s main auto insurance trade group. A representative for that American Property Casualty Insurance Association recently described to Rhode Island state lawmakers charges either the...

Advocates described a Rhode Island auto insurance reform bill necessary to curb real-world situations reported to a House committee recently. House Bill 6324 will make three changes to Rhode Island’s unfair claims practice statute, General Laws 27-9.1-4. Abandoned total notification One element is due to how carriers handle total losses...

A Rhode Island bill would require insurers to pick recycled parts with equal “fit, quality, performance and warranty” as new ones and carry “exactly the same year or newer” and “exactly the same or less mileage” because the customer’s vehicle. “You need the same specs,” sponsor and House Corporations Committee...