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USAA, the nation’s fifth-largest auto insurer, confirmed Tuesday it will keep covering COVID-19 auto cleaning through June 30. “We're extending cleaning through June 30, 2021,” USAA spokeswoman Lara Hendrickson wrote within an email each day before what would have been the last day's such reimbursement. This news follows at least...

Despite the software’s possibility to produce higher repair bills by reminding body shops about operations, insurers have expressed pleasure at the consistency the Blueprint Optimization Tool gives auto body estimates, the Society of Collision Repair Specialists said a week ago. An external industry expert told the trade group he’d observed...

With the exception of State Farm, insurers still fail to frequently reimburse collision repairer charges for feather, prime and block, the most recent “Who Will pay for What?” survey found. Only 39 percent of hundreds of responding shops reported eight major national insurers covered the refinishing operation “always” or “the...

The independent body shop banner Certified Collision Group this month announced it added 52 locations between January and March, bringing the consortium’s shop count near to 600 facilities across 39 states. "As we've collectively navigated through the challenges of history 12 months, our type of supporting and amplifying independent, OE...

CNET Roadshow last week posted a relevant video featuring editor at large Brian Cooley explaining the complexity features like advanced driver assistance systems and head-up displays could add to automotive glass replacement. The April 21 video also contains an extensive interview with Society of Collision Repair Specialists Executive Director Aaron...

The electric vehicle manufacturer Rivian says it'll offer its own auto insurance for its inaugural R1T truck and R1S SUV, which begin deliveries this summer. The OEM said customers would find it easy to obtain a quote when buying a Rivian, also it intends to provide a discount automatically in...

A Texas public adjuster’s data from a lot more than 700 Texas total loss appraisal clause proceedings show insurer estimates of customer vehicle value were typically around $3,500 too low. On the whole, the insurers might have collectively underpaid customers by more than $2.Six million with their original purports to...

CCC CEO Githesh Ramamurthy a week ago said the company likely to see adoption of its artificial intelligence tools “become even more widespread” following the launch of CCC Estimate-STP. Ramamurthy told a first-quarter earnings call that CCC has offered artificial intelligence for a long time “and therefore are seeing rapid...

Tractable announced Wednesday that No. 2 U.S. auto insurer GEICO would use Tractable’s AI Review photo estimating product to “within seconds” verify the caliber of existing sheets. "GEICO customers know us for our speed and services information and value,” GEICO CEO Todd Combs said in a statement Wednesday. “Tractable's artificial...

CCC has found the incorporation of artificial intelligence photo estimating into the predictive analytics Smart Total Loss tool permits the software to properly identify nine out of every ten total losses. It’s “not really a false positive” situation in which the product is incorrectly flagging repairable vehicles as totals, according...