In an industry with infrequent customer touchpoints, like insurance, every policyholder interaction holds lots of weight. Your business only has a lot of opportunities to interact with insureds, which means one negative experience could cause policy cancellations or customer churn.It's imperative for insurance organizations to evaluate the one, universal touchpoint...

Let's be truthful: in popular culture, the image of how life insurance coverage works for individuals with pre-existing health conditions is not exactly reassuring. Picture stone-faced actuarial drones looking for good reasons to disqualify you from coverage, or inquisition-style medical exams that invade your privacy and consume tons of your...

The Uk collision repair trade group National Body Repair Association on Tuesday announced it might meet with the Office of Small Business regarding shop-insurer contracts. The impartial U.K. agency is definitely an interesting resource. It’s helmed with a small business commissioner whose job involves taking complaints from companies with fewer...

Democrats and much of the media are screaming within the Congressional Budget Office's estimate that 24 million Americans will "lose" their own health insurance thanks to the GOP-proposed American Healthcare Act. Actually, the CBO numbers are guesses based on another reality. Back when they wrote the ObamaCare law, Democrats gamed...

Would you take an inherited test if your boss asked you to definitely? What if i was told that you'd have to pay if you didn't? A new bill, HR 1313, would allow companies to penalize their employees when they refuse dna testing, as part of a workplace wellness program....

Two car insurance companies, Allstate and American Family Insurance policy to reimburse their customers millions of dollars because individuals are driving less throughout the coronavirus outbreak. "As circumstances change, the insurance industry is also required to make adjustments for agents and our clients," says Ellsworth Buck, Vice President of Insurance,...

"Air travel is different drastically through the years, says Ellsworth Buck, Vice President of Insurance, Florida's largest independent homeowners insurance agency.Some from the changes have improved our travel experience, while some have been a real inconvenience. Listed are changes you can expect to see on airlines and in airports this...

As of today, the Florida Department of Health is reporting 21, 367 confirmed installments of coronavirus over the state."As the virus continues to spread, it is essential to know how to effectively handle it, if it's contracted by someone in your house," says Ellsworth Buck, Vice President of Insurance, Florida's...

About 12.2 million Americans signed up for ObamaCare throughout the 2021 enrollment period, lacking the Obama administration’s projections, according to a study on Wednesday. The disclosure in the Trump administration shows the numbers are also down in the 2021 enrollment period when 12.7 million people signed up for the healthcare...

As a sensible man once said, price is what you pay, value is exactly what you get. That wise man? Warren Buffett, you never know a few things about investing well. This could easily be applied when looking for life insurance or updating the relation to their policy. Obviously, you...