5 Words That Will Undermine a CX Plan
More and much more companies are trying to differentiate themselves by having an effective customer experience strategy. To advance those...
InsuranceInfoMation
Re-evaluate Your Insurance plan Before the Storm
Florida is in the height of hurricane season. While no storms are currently declared hurricanes, the National Hurricane Center (NHC)...
Why Isn't Customer Experience Better?
Whether you're browsing an article concerning the latest trends in insurtech or hearing a panel of insurance industry disrupters discussing...
LexisNexis: Major auto carriers using or piloting 'touchless' claims
A 2021 “Way forward for Claims” survey of 25 leading auto insurers found six of them using or piloting “touchless...
May be the Gym Safe Now?
Gyms, fitness centers and studios are open but, is it safe to go? Exercising regularly builds and keeps a healthy...
Popeye's Chicken, IT And Insurance
With my spouse, Mary Ann, away for two weeks, I'm always looking to score some good food. My home is...
1M New Yorkers could lose health coverage under AHCA
New Yorkers wondering how their health care insurance will be affected by the health care bill passed by the House...
LexisNexis: Fewer customers 'very satisfied' with auto claims, but virtual comfort grows
The LexisNexis 2021 “Way forward for Claims Report” released recently found customers less pleased with the noninjury auto claims experience...