Three professional appraisers late last year gave collision repairers and customers some considerations on whether a disputed repair bill merited invoking an appraisal clause and how to handle the procedure.
Collision Hub CEO Kristen Felder also warned body shops on the Nov. 11, 2021, “World Fair” broadcast that the consumer exercising a right to appraisal might not be the “magic bullet” a repairer expects.
It might not continually be within the welfare from the policyholder, according to Felder. Sometimes, another strategy would be the better move, based on the show.
Before we get going, one caveat: This article and analysis is perfect for informational purposes only and isn't legal advice. Meet with a qualified attorney before taking any action. Felder offered an identical caveat regarding her company's Nov. 11 show also featuring Larry Montanez, co-owner of P&L Consultants, and Mark Olson, CEO of Vehicle Collision Experts.
Invoking the RTA
An “appraisal clause” or “RTA” offers a means for a customer – or perhaps an insurer – to resolve a dispute over the amount the insurer owes the
