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CCC on Wednesday released its annual “Quick studies,” and while the 2021 data might in some aspects capture a real outlier of a year, collision repairers should still hustle over and download the free industry resource. The metrics and analysis within the document examines key trends in consumer behavior throughout...

BMW on Thursday advised shops to find information about OEM repair procedures fresh on every individual vehicle rather than referencing a document from the prior repair. BMW North America collision program manager Jonathan Inzano acknowledged that “it sounds a little crazy,” but a guide could be “once you print it,...

The Iowa Collision Repair Association notched up a legislative victory this session using the passage and enactment of the bill raising the harm threshold for a salvage title. “We wrote that bill,” ICRA lobbyist Scott Weiser said Tuesday of Senate File 230, which Republican Gov. Kim Reynolds into law on...

Opus IVS announced Thursday that the AAA affiliate insurer CSAA had declared the scan tool manufacturer “their preferred collision scanning solution for its Direct Repair Network.” Opus, formerly referred to as Drew Technologies, said the nation’s 16th largest auto carrier had endorsed its ScanSafe and DriveSafe devices. “The Opus IVS...

California Bureau of Automotive Repair Executive Director Patrick Dorais on Thursday discussed topics like customer communication, vehicle technology and teardowns throughout a VeriFacts Guild 21 webinar appearance. Communication Dorais’ agency regulates about 5,000 auto body shops in what’s arguably America’s most significant collision market. He said the California collision market...

Though it continues to be No. 3 insurer in the united states, Progressive continued to achieve last year on its rivals GEICO assuring Farm, according to National Association of Insurance Commissioners data released last month. Progressive's share of premium dollars rose 1.05 percentage points to 13.3 percent of the private...

CCC data released recently indicates the collision industry after 2021 was cleaning around another of customer vehicles as a COVID-19 precaution. During the very first quarter of 2021, only one.1 percent of appraisals contained a COVID-19 disinfecting charge. By the fourth quarter, this proportion rose to “over 30 percent,” CCC...

About 46 percent of repairable vehicle estimates in the fourth quarter of 2021 contained at least one line item for any vehicle diagnostic scan, according to the 2021 CCC “Crash Course” released last month. Fifty-eight percent of current-year or newer repairable vehicle appraisals included a scan charge, and 55 percent...

Audatex: Weld-through primer on ‘little brackets’ not included The DEG in January drew focus on a current clarification by Audatex on when weld-through primer wasn’t included in a labor time. A DEG user in December 2021 cited Audatex’s Database Reference Manual Section 4-2, which lists “Restoration of corrosion-protective coatings ”...

WIRED magazine on Monday took phone insurance industry’s change to photo-based estimating and photo estimating artificial intelligence — as well as body shops’ criticism of the concepts. The article presents the broader trends featuring multiple collision industry voices highlighting discrepancies between photo-based estimates and just what the businesses actually detect:This...