archiveMarket Trends

The Texas House of Representatives on Friday voted 91-50 in favor of an invoice requiring insurers to include appraisal clauses within their auto policies. House Bill 2534, if went by the Senate and signed into law, would require that language to declare that the loser covers most or all of...

Assured Performance’s Canadian subsidiary Certified Collision Care on Wednesday announced it would manage certified Hyundai and Genesis auto body repair networks for the reason that country. Certified Collision Care already manages networks for multiple other Canadian OEMs, including Hyundai and Genesis sister company Kia. Repairers already on such programs should...

A Texas public adjuster’s data from a lot more than 700 Texas total loss appraisal clause proceedings show insurer estimates of customer vehicle value were typically around $3,500 too low. On the whole, the insurers might have collectively underpaid customers by more than $2.Six million with their original purports to...

Data from 46 appraisal clause process outcomes shared with a Texas public adjuster a week ago found insurers’ offers would have left customers short of the total amount needed to fix their vehicles by typically $5,312.46. Had the consumers not went through appraisal process, the insurers could have incorrectly underpaid...

In a large number of discussions with shop owners over the past 4 months, there is a marked divergence among MSOs about their plans for the future. Lots who have a strong rebound in revenues, have strong balance sheets and managed their expenses throughout the pandemic have embarked on more...

CCC CEO Githesh Ramamurthy a week ago said the company likely to see adoption of its artificial intelligence tools “become even more widespread” following the launch of CCC Estimate-STP. Ramamurthy told a first-quarter earnings call that CCC has offered artificial intelligence for a long time “and therefore are seeing rapid...

Tractable announced Wednesday that No. 2 U.S. auto insurer GEICO would use Tractable’s AI Review photo estimating product to “within seconds” verify the caliber of existing sheets. "GEICO customers know us for our speed and services information and value,” GEICO CEO Todd Combs said in a statement Wednesday. “Tractable's artificial...

CCC has found the incorporation of artificial intelligence photo estimating into the predictive analytics Smart Total Loss tool permits the software to properly identify nine out of every ten total losses. It’s “not really a false positive” situation in which the product is incorrectly flagging repairable vehicles as totals, according...

The Uk collision repair trade group National Body Repair Association on Tuesday announced it might meet with the Office of Small Business regarding shop-insurer contracts. The impartial U.K. agency is definitely an interesting resource. It’s helmed with a small business commissioner whose job involves taking complaints from companies with fewer...

State Farm has made good on plans to flag certified auto body shops on its Select Service network locator. It’s unclear which OEMs are reflected in State Farm’s records and which haven't yet been added. For now, the locator is just sortable by distance or featured facilities; you can’t filter...