archiveRepair Operations

The independent body shop banner Certified Collision Group this month announced it added 52 locations between January and March, bringing the consortium’s shop count near to 600 facilities across 39 states. "As we've collectively navigated through the challenges of history 12 months, our type of supporting and amplifying independent, OE...

CNET Roadshow last week posted a relevant video featuring editor at large Brian Cooley explaining the complexity features like advanced driver assistance systems and head-up displays could add to automotive glass replacement. The April 21 video also contains an extensive interview with Society of Collision Repair Specialists Executive Director Aaron...

I-CAR last month announced 961 new collision repair industry facilities achieved Gold Class the very first time in 2021, bringing the total number of credentialed shops to 8,880. Nearly 22 percent of the industry now carries this status, according to I-CAR. “This continued growth is important as it boosts the...

Driven Brands a week ago announced same-store sales in its Paint, Collision & Glass segment including CARSTAR, Fix Auto USA, ABRA, Maaco and Uniban fell 9.4 percent compared to the first quarter of 2021. However, CEO Jonathan Fitzpatrick told an April 28 earnings call that compared to industry metrics, “you...

The electric vehicle manufacturer Rivian says it'll offer its own auto insurance for its inaugural R1T truck and R1S SUV, which begin deliveries this summer. The OEM said customers would find it easy to obtain a quote when buying a Rivian, also it intends to provide a discount automatically in...

The Alliance of Automotive Service Providers of Massachusetts announced a position statement stressing it would represent both direct repair program and non-DRP shops but called DRP conditions “a detriment” along with a possible liability risk. “AASP-MA is a pro-consumer association representing all collision repairers and mechanical repair shops, regardless of...

Assured Performance’s Canadian subsidiary Certified Collision Care on Wednesday announced it would manage certified Hyundai and Genesis auto body repair networks for the reason that country. Certified Collision Care already manages networks for multiple other Canadian OEMs, including Hyundai and Genesis sister company Kia. Repairers already on such programs should...

A Texas public adjuster’s data from a lot more than 700 Texas total loss appraisal clause proceedings show insurer estimates of customer vehicle value were typically around $3,500 too low. On the whole, the insurers might have collectively underpaid customers by more than $2.Six million with their original purports to...

Data from 46 appraisal clause process outcomes shared with a Texas public adjuster a week ago found insurers’ offers would have left customers short of the total amount needed to fix their vehicles by typically $5,312.46. Had the consumers not went through appraisal process, the insurers could have incorrectly underpaid...

In a large number of discussions with shop owners over the past 4 months, there is a marked divergence among MSOs about their plans for the future. Lots who have a strong rebound in revenues, have strong balance sheets and managed their expenses throughout the pandemic have embarked on more...