The House vote around the GOP's ObamaCare repeal bill is right down to the wire, with dozens of Republicans waffling as "undecideds." What's the holdup? Ninety-six percent of people who have to buy their own insurance stand to take advantage of this bill, which will likely drive down premiums by...

In the beginning of our series, we explored the evolution of traditional marketplaces toward fully integrated experiences which include complex industries such as regulated services. In the following paragraphs, we'll have a focused lens on the insurance industry and the value that can be created through digitally connected ecosystems. Let's...

Most renters do not get renters insurance under the false assumption the landlord is responsible for damages. Your landlord covers structural and building damage but doesn't invest in your damaged or stolen personal property. Only 37 percent of renters have renters insurance despite the growing number of renters within the...

WASHINGTON - House Republican leaders frantically attempting to convince moderate GOP holdouts to obtain behind the bill to repeal and replace ObamaCare suffered a severe setback Tuesday with Rep. Fred Upton saying he can't support it because it won't cover pre-existing conditions. His defection brought to 21 the number of...

Transforming the client experience is a powerful way for an organization to shift and bring about quantum change, improving retention without huge IT investments that take years. A much better customer experience will optimize operations, too. In all my many years of working in insurance and technology, I have not...

Republicans have placed on a clinic on over-promising during the last several years. Even if you were paying only very little attention, you would have gotten the distinct impression over the last four election cycles that the GOP was unalterably dedicated to repealing and replacing ObamaCare. It didn't matter what...

As the insurance coverage industry has grappled with creating meaningful touch points with this customers, several interesting models emerged, for example Amica Life with Cardiogram or John Hancock with Vitality. Several insurtechs, such as Life.io, emerged as leaders centered on customer engagement. Life.io has reduced lapse rates as much as...

"Flying can improve your chance of contact with COVID-19 due to close contact with others," says Ellsworth Buck, V . p . of Insurance, Florida's largest independent property insurance agency.However, airlines are taking precautions to keep you safe there are preventative measures you can take as well. USA Today reports...

From the Right: The GOPers Who Fear O'Care Repeal House Speaker Paul Ryan insists he'll have enough votes to pass an ObamaCare repeal bill, but Byron York at the Washington Examiner asks why this really is even in question, given the comfortable Republican majority. The solution: "Because lots of Republicans...

Spin the wheel to land on any insurance carrier's website. Did you find Allianz, USAA, MetLife, Radian, Traveler's, State Farm, Protective Insurance or American Family? Have you detected anything familiar? Perhaps it's images of smiling people, like you and me, living their lives, connecting with one another or being a...