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Plain-English guides to UK insurance: what policies cover, how claims work and how to compare quotes. General information, not advice.

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Category: Claims

What to expect when you make a claim, step by step.

Loss Adjusters and Loss Assessors: Who They Work For

Loss Adjusters and Loss Assessors: Who They Work For

What a loss adjuster does on a large insurance claim, how a loss assessor differs, what each costs you and how to prepare for an adjuster's visit.

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Categories Claims
Insurance Claim Rejected? How to Challenge the Decision

Insurance Claim Rejected? How to Challenge the Decision

What to do if a UK insurer rejects or underpays your claim: checking the reasons, complaining, the eight-week deadline and taking it to the Financial Ombudsman.

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Categories Claims
How to Make an Insurance Claim, Step by Step

How to Make an Insurance Claim, Step by Step

How to make a home or car insurance claim in the UK: when to contact your insurer, what evidence to gather, what not to do and what happens next.

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Categories Claims
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